Let's understand the settings required for an organization. On the right-hand side, you could see the Settings button. Click on Organization → Organisation Master. Once you come here, you have to update your organization name. Just remove the “Sibro V3” and enter your organization name here.

Once this is done we have to update the organization logo. In order to add your company logo, click on Reattach. Now you have to choose your logo and upload it. Now you can ignore the rest of the settings for the time being, scroll down to the bottom, and click on Save.

Q: Why should I provide my currency details?
Answer: The software will record all the payment details in the currency type that you enter here. You can either add your currency symbol or type in your currency name.
Q: Why should I provide my time zone?
Answer: By setting the exact time zone, you will receive your daily summary at the end of the day.
Q: Why should I provide my business financial year?
Answer: This will help the system to calculate business statements on a periodic basis.
Q: Why should I provide my country code?
Ans: Selecting your country code is a must so that you can share the information via WhatsApp directly from the software easily.

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This feature helps you to add your organization’s branches to the system. Sibro supports multiple branches. By default, the system will only display one head office branch but you will have the option to add multiple branches here (if applicable).

Sibro insists all employees to be part of a branch. All policies booked by the employees of a particular branch are treated as the business of that employee’s branch.

After updating the organization name and logo, now you have to go back to the Settings → Organization → Branch Master. Here you need to add your company’s branch office(s), ie, the broker’s branch office(s). Click and expand the Head office section, enter your branch name, enter the branch location, scroll down, and click on Update Branch. Similarly, if you have any other branches, simply click on Add Branch, under the branch name, enter the location, scroll down, and click on Add Branch button.

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Here you will have the provision to add your insurers into the system. You can add all the respective companies that you are tied up with. All added companies will be listed here.

Let’s understand what are the settings required for a policy. Click on Settings → Policy → Insurer Master. Insurer Master is a place where you update all the insurance companies that you are working with. Let's see how to add a new insurer to the software. Click on Add Insurer from the right-hand corner of your screen, enter the insurance company name, and click on Add Insurer. Likewise, you need to add/update all the insurance companies that you are dealing with.

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Here you can add the branches of all the insurance companies associated with your organization. All branches will be listed here.

Let’s understand what are the settings required for a policy. Click on Settings → Policy → Insurer Branch Master. Click on Add Insurer Branch, select the insurer name, enter the branch name, and click on Add Insurer Branch. If the same company has another branch, perform the same steps again. Likewise, you need to add/update all the insurance companies' branches that you are dealing with.

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 You can After adding the insurance branch master, now let's see how to add a policy into the system. Click on Settings → Policy → Policy Master. In Policy Master, while adding a policy into the system you have to add the correct brokerage rates according to the IRDAI guidelines. As per IRDAI, there are 24 categories of life policies that we have already configured in the software for you.

How to add a policy?

Click on Add Policy. Under the policy name, enter the generic name for the policy, select the Class of Policy, select Policy to be Renewed status, enter other default details as required, if there are any bifurcations add its details, and finally, cross-check the details, scroll down to the bottom and click on Add Policy. So, this is how you add a policy without bifurcations.

Now let's see how you add a policy with bifurcations. Click on Add Policy. Under the policy name, enter the generic name for the policy, select the Class of Policy, select Policy to be Renewed status, and enter other default details as required. Since this policy has bifurcations, you need to enable the different bifurcations via Enable/Disable button. When we enable these buttons, you can see their respective changes in the above sections also. Now enter the new GST rates and brokerages, and finally, cross-check the details, scroll down to the bottom, and click on Add Policy.

To edit policy details, first, you have to search the policy in the search bar, then click and expand the respective policy, do the necessary edits, scroll down to the bottom, and click on the Update Policy button.

Kindly note that the Class of Policy as well as Premium Bifurcations are already set up for you. If you want to do any edits, just go to the respective sections and do the necessary edits as required.

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Rewards are certain monetary benefits the brokers enjoys apart from the brokerage commission. These rewards corresponding to the insurers are recorded here. All your insurers with their corresponding branches will be automatically listed here. When you click and expand, you can see the policies with their class of policy, default rewards (monthly) percentage and default rewards (quarterly) percentage.

After adding the policies in the Policy Master, next is Commission Master. Click on Settings → Policy → Commission Master. This is a place where we update the commission that we receive lesser than the IRDAI specified commission rates.

Example: Here you can see for ICICI Prudential Life Insurance Company’s Chennai branch provides OD 12% instead of 15%, So in this case, we have to update the commission rates that we received lesser than the IRDAI specified rates. Now you have to update the commission rates for that specific policy and click on Update to update the commissions. If you are not receiving lesser commissions, then please ignore this.

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Let's see what are the settings required for an employee. Click on Settings → User → Designation Master. This is a place where we add the designation of your employees. There you can see a default item called Administrator. Please leave it as it is. To add a new designation, click on Add Designation, put the designation name, and click on Add Designation. Similarly, you need to update all the designations of your company.

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Now let's move to the User Master. Click on Settings → User → User Master. User Master is a place where you need to add all the employee details. So in order to add a user, click on Add User and enter the name of the user, email address, phone number, select designation and branch, and enter the date of joining. You can also provide a username and password for this particular employee so he will be able to access the software with these user credentials. You can also add a user’s profile picture by clicking on User Photo.

The next is the Business Owner. So here you'll be able to control what an employee should see and not see. Business owner means if an employee is a business qualified person, if he had cleared all the exams and is authorized to book business under his name, then you can select Can be a Business Owner status as Yes, or else you can give as No.

So now let's say that Donald Trump is a business owner. So I'm just choosing the option as Yes. Kindly note that the Default Business Owner View is always All. Now the business owner Donald Trump can see All in Company means he will be having access to the entire data of the company, All in Branch means if Donald Trump is working under a particular branch named Chennai, then only that particular branch data he'll be able to access, Select Business Owner in a Company name means, If he's a team leader, he has people walking under him, then he can select those business owners who data he wants to see. Self means our own data, Select Branches means if we have multiple branches if the particular user is managing only any of the two of the branches, then that branch's data only can be accessed.

The next session is Privileges. Let's say the user is a salesperson. So we can get given access to policies and not to claims and accounts. So under the policies also you'll be able to control what an employee should see and not see. If you want to give access to Download, you can give a tick mark. If you don't want to give it, you can uncheck it. In this way, you will be able to control.

Now let's say if this Donald Trump is only managing claims. Then we can give a tick mark only to the claims or else if he is managing only accounts, you can give a tick mark to the accounts and you can just uncheck the policies and the claims. So in this way, you will be able to control what an employee should see and not see. So you can give a tick mark to Class of Policies, Masters, Accounts. Since the designation CEO, I'm just giving the privilege to call it now scroll down and click on add that user. So in this way, you need to update all the employees' details in the User Master.

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