Frequently Asked Questions

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Sibro is made for Insurance Brokers, Insurance Agents, and Corporate Agents. Sibro helps you manage prospects & renewals, Draft RFQs & Quote Comparisons, Track Policies & Claims, Invoicing, Reconciliation, Reports, Compliance, and many more. It does all these in a simplified and easy to use manner.
For Simplicity, ease of customization, integration options and cost. Sibro is one of the simplest broking softwares out in the market. And is constantly improving; we listen to your feedback, and decide how to improve further. We are also not resistant to customization; there are more than 23 exclusive features already built on top of Sibro for various brokers.
1: Monthly Subscriptions (Cloud Hosting); ideal for small teams of up to 30 users.
2: Monthly Subscriptions (On Premise / Own Cloud Hosting); ideal for teams with more than 30 users
3: Upfront purchase (On Premise / Own Cloud Hosting); ideal for more than 100 users
Yes, we allow discounts if you opt for annual commitment; that is, if you pay for the entire year in the beginning. You will get 16.66% discount or 2 month equivalent for 1 year commitment, and 25% discount or 6 month equivalent for 2 year commitment.
Sibro automatically creates the renewal list for you. It also records client followup, help create quote comparisons, and converts prospects to policies eventually. You can never miss a renewal if you are using Sibro!
Yes! Sibro not only helps you draft RFQs and create Quote comparisons, but also helps you Email and WhatsApp them to insurers and clients right from the software.
Sibro tracks every stage of a claim like form intimation, document receipt, sending documents to claim processor, claim follow ups and shortfall, and settlement or repudiation. Additionally, Sibro can integrate with TPAs to get member list & TPA card details, as well as claims status update.
Yes. You can send email, SMS & WhatsApp from Sibro with a simple set up. Email & WhatsApp integration is free and comes out of the box. SMS integration involves one time paid manual integration with your preferred SMS vendor. There after, you pay the actual cost of SMS. No per SMS charges from our side.
Yes, Sibro is compliant with IRDAI regulations. You can also download the Quarterly & Annual IRDAI return filings with click of a button.
No, Sibro's accounts module only deals with insurance-related accounting. For general office accounting, you should use a software like Tally, Zoho Books or Xero.
Absolutely! Ensuring high levels of data protection is our responsibility and we take it seriously. Sibro has automated daily backups which is always encrypted and log every user action for security and audit trail.
On boarding and training support, unlimited email & telephonic support, biweekly updates, and bug fixes. We usually push new updates once every 2 weeks; either as an improvement to existing features or new features. New features are prioritized based on existing user requests.
Yes. It is possible. You can do that on a single click. The body of the message will be set already. Yu can just need to click on the SEND button.
Yes. Sibro is a cloud based services and it is not limited to any location or office space. What you need is a proper internet connection and a device with a web browser.
Yes, most of our clients have multiple branch offices and they are genuinely comfortable using Sibro.
Yes, you can make a payment every month with no huge upfront cost.
Yes. Your data will be safe and secured with SIbro. even in the unlikely event of the data center going down, we will still be able to restore our servers and go back live within 24 hours (depending on the size of the data).
No. SIbro offers unlimited storage space for all your data needs. This will be clearly explained in the Pricing section. To know more about SIbro’s pricing, click here.
Yes. Sibro supports permission levels. Anything related to the user permissions can be managed by the SIbro admin itself.
Sibro is very much responsive and it fills the gap of developing a mobile application for the same purpose.
Yes. We mainly offer three types of installations such as Monthly Subscription, Own Cloud and On Premise installations.
Sibro is an end to end insurance broker software and it always listen to insurance brokers’ requirements and commitments and try to match the software functionalities. The exclusively features offered by the Sibro helps him/her to handle the tasks.
Here you can create invoices and keep track of them and find out the missed out payments. In addition to that, weekly and monthly reports have to be maintained to compare business performance and increase sales. Auto-reconciliation is another prime feature offer by SIbro.
We all know that there are so many insurance broker ERP softwares available int he market to manage the entire claims life cycle. But only very few softwares support TPA and realated integrations. Sibro is one of them. Most of our customers are much relieved now that they have simple software to handle claims better and faster with many other exclusive features owns by SIbro only. Click here to know more about Sibro’s features.
No, customer support will be included in the monthly package.
This new feature helps the claim staffs to email and WhatsApp the customers right from the software itself. So, when a query comes in, while the staff updates the software, he will also notify the customer that his claim is queried and the shortfall document needs to be submitted as soon as possible to take the claim process further. Click here to know more about this feature.
The software will give you the work summary for each day. Thus, you will be able to see and improve your progress. The best thing about this feature is that a person can see others’ progress based upon user privileges.

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