NEW ON JUNE 20, 2020
The Notify Customer feature will enable the claim staffs to notify their customers via email and WhatsApp right from the software itself.
So, when a query comes, while the staff updates the software, he/she can also email and WhatsApp the customer that his/her claim is queried and the shortfall document needed to be submitted to take the claim process further. The software also automatically logs the communication respectively.
No more unpleasant surprises will never pop up for the claim staffs now onwards! Even when any customer claims that he wasn’t informed earlier, the claim staff can show his message proof. It’s that simple.