Daily Task Progress
- 1Policy Related Escalation Matrix RequiredIn Daily Task Progress, add Ageing Policies: 1) Policy Awaited (TAT above 5 days) 2) Outward Awaited (TAT above 5 days) 3) Dispatched (TAT above 5 days) Insert this "Ageing Policies" section be... Read more...
- 1Follow up notes are not counted in ageing claimsIn the Daily Task Progress, the Ageing Claims count should mark a claim as done, if a follow up is entered. Currently, a claim is marked as done in Daily Task Progress, only if there is a status chan... Read more...